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India Unveils Tough Rules to Curb Digital Payment Scams

India | Indian government | Cryptocurrency Payments | Cryptocurrency

The Reserve Bank of India (RBI) has unveiled sweeping new rules to tighten digital payment security, mandating stronger authentication protocols to combat rising fraud.

Announced on September 25, 2025, under the Authentication Mechanisms for Digital Payment Transactions Directions, 2025, the guidelines require all payment providers — including banks and fintech firms — to comply by April 1, 2026. The rules expand India’s two-factor authentication standard by requiring at least one dynamic authentication element (such as OTPs, biometrics, or hardware tokens) for every digital transaction, excluding card-present payments.

From October 1, 2026, card issuers must validate all non-recurring cross-border “card-not-present” transactions with risk-based checks. They will be held liable for fraud losses if systems fail to meet RBI’s standards. The new framework also demands adherence to the Digital Personal Data Protection Act, 2023, and mandates interoperability of tokenization and authentication tools across platforms and devices.

Issuers are encouraged to adopt risk-based authentication, factoring in user behavior, location, and spending patterns, with high-risk transactions triggering additional verification layers — potentially through DigiLocker.

The move comes amid a surge in digital payment usage and escalating scams. India, now ranked first in the 2025 Chainalysis Crypto Adoption Index, has seen numerous high-profile fraud cases, including a $29 million Bitcoin scam linked to fake tech support operations and a $4.7 million spoofed Coinbase scheme.

Despite massive adoption, authorities remain cautious, signaling no comprehensive crypto law for now but continuing oversight via taxation and compliance. Officials estimate Indians hold roughly $4.5 billion in digital assets, highlighting the paradox of booming usage alongside persistent fraud risks.

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